Frequently Asked Questions
Everything you need to know about fueling your lifestyle with MYFITNESS.
Are your products suitable for vegans?
We offer a wide range of plant-based proteins and snacks. Please check the 'Dietary Info' section on each product page for specific vegan certifications.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express options are available at checkout for faster delivery.
Do you offer international shipping?
Currently, we ship to over 20 countries. Shipping fees and delivery times vary by destination and are calculated during the checkout process.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if your order arrives damaged or incorrect, please contact our support team for a full refund or replacement.
How should I store my MYFITNESS supplements?
To maintain maximum freshness and potency, store all powders and snacks in a cool, dry place away from direct sunlight and ensure lids are tightly sealed after use.
Are there any artificial sweeteners in your products?
We prioritize natural ingredients. Most of our products are sweetened with stevia or monk fruit, but we recommend reviewing the full ingredient list on the product label for specific details.